About Us

  • Mission Statement
  • Company Profile
  • Founders
  • Our Privacy Policy
  • Contact Us
  •  

    Company Mission Statement
    Our mission is to make the experience of giving and receiving deep, healing massage available to everyone, by producing comfortable and effective massage tools and providing training on how to use them.
    Our secondary purpose is to build a company that is driven by input from its customers, that respects its employees, and whose business decisions reflect our commitment to integrity.

    Company Profile
    The Thumbby Company was founded in 2007 and is located in Portland, Oregon. The Thumbby Company is a woman-owned business and is privately held.

    Founders
    Katherine Wolfe, President and CEO
    Katherine Wolfe has more than 20 years experience in design and engineering, and a life-long interest in bodywork. When she lost hand strength due to a neck injury, she turned to manual tools to help with self-care and loved-one massage.  Her experience of hard, uncomfortable massage tools led her to design the Thumbby™ massager.
    As President and CEO, Wolfe leads the long-term direction of the company. In addition, she acts as CIO for the company, and as chief architect and director of design.  

    Susan A. Baer, Vice-President
    Susan Baer has been a licensed massage therapist since 1977. Her interest in devices to assist massage professionals in giving deep, healing massage while minimizing repetitive stress led her to collaborate with Katherine Wolfe in the design and marketing of the Thumbby™ massager.
    As Vice-President, Baer leads marketing efforts for the company.  In addition, she acts as advisor on design of products and services and as liason to the professional bodyworkers community.  

    Our Privacy Policy
    The Thumbby Co. is committed to protecting your privacy. The information contained herein will help you understand just how much personal information is (and is not) collected on our web site and how it is used.

    Automatic Information Collection
    When navigating our website, personal information about you is not collected automatically. We do collect information about visits generally in order to help us make our website easier to use for our customers.

    Online Ordering Security
    When you place an order for a product, secure server software (SSL) encrypts all the information you input before it is sent to our credit card processor.

    E-mail Addresses and Their Usage
    The Thumbby Company asks that you enter your e-mail address in order to sign up for email updates to our website, notification of new products, or to correspond with you about an order. We do not sell, trade or rent your e-mail address to a third party, and will not disclose your email address to others without your express permission, unless we are required to do so by law enforcement officials or other legal authority.

    We know that the members of our e-mail list are very sensitive to receiving spam, or unsolicited e-mail, hence we are very careful about what we send out and to whom. At any time, you may choose to not be included in e-mail messages from The Thumbby Company by unsubscribing your e-mail address.

    About Cookies
    As is the case with many websites, certain portions of The Thumbby Company's site may utilize a common technology known as "cookies" to collect and / or store information about you, such as your name and address.

    A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. A cookie cannot be executed as code or deliver viruses.

    Important information is taken from what you have manually typed into the online form. These files in no way allow us to access your hard drive at anytime; it only allows your system to tell us that you have visited our site. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

    Contact Us
    We stand behind our products, and are happy to help with any concerns, problems, or questions you might have. Please feel free to contact us, at:
    thumbby@gmail.com
    Telephone:
    877-338-8485 (toll-free)
    503-210-5399 (direct)
    866-896-3691 (fax)
     
    Mailing address:
    The Thumbby Company
    PO Box 42303
    Portland, OR 97202-2042
     
    We look forward to hearing from you!